Apex Eco, a trading name of Simple Heating Services Ltd, is dedicated to safeguarding the privacy of your data. Our company is registered with the Information Commissioners Office (ICO) to demonstrate transparency in our data practices and compliance with the General Data Protection Regulations (GDPR).
We believe robust data handling strengthens business integrity. By prioritizing information accuracy, relevance, security, and regulatory alignment, we aim to build customer and employee trust, enhance our reputation, and realize efficiencies for both clients and our organization.
As an organization that retains and processes the personal information of living individuals, we serve as a Data Controller. In this capacity, we adhere to key rules and requirements concerning how we collect and utilize private personal data. Upholding high standards of information stewardship is integral to our mission and operations.
Our company must have a valid legal basis for processing a person’s data and be able to demonstrate that the processing of data is “necessary” to provide our products and services. There are six valid bases.
Our organization works on the following principles:
CONTRACT – To fulfill contractual duties like providing quotes, arranging financing, or supplying warranties. This processing facilitates contract performance.
LEGAL OBLIGATION – For health and safety purposes as legally mandated. Safety laws establish this data processing obligation.
LEGITIMATE INTERESTS – As required for credit intermediary services, customer surveys, and other essential business functions. This processing enables core operations.
CONSENT – If individuals opt-in for more details on separate products/services we market. Consent permits this promotional processing.
We do not process special category personal data.
We may collect personal information about you if you offer it voluntarily. If you provide us with personal information, we will presume that you have read this Privacy Notice and have given your agreement to us processing your personal information in the methods indicated in this Policy and at the time you offer it to us. If you subsequently decide that you do not want us to use your personal information for certain purposes, please contact us at the address shown.
We may gather and process the following data:
Information you offer when purchasing one of our goods or services
We receive the information you fill up on our forms.
Information gathered via correspondence with our Sales and/or Customer Relations teams;
Details that you supply to us during the hiring process;
Information that you give us to sign up for alerts;
Social media communication;
statistical information regarding your surfing habits and behaviors to process your job application;
To utilize our services, you might need to provide us with personally identifying information. You agree to the veracity of any information you provide or supply. We will only ask for and gather information that is reasonable and required to fulfill your request for services and to improve the services we offer. It will be unnecessary to supply any further information that is not required to perform the services.
During our interactions with you, we may gather and use certain personal data about you, such as your name, birthdate, address, phone number and email address, contact information, payment information (if relevant), and additional data about you related to potential services and goods. We, our workers, contractors, or agents may use your personal information to:
information on guarantees, maintenance, and warranties;
any data that we believe could be needed for the product recall, modification, or health and safety notification;
Records of suggestions made;
Should we decide to buy or sell any business or assets, we may disclose to the potential buyer or seller of those business or assets any personal information we may have. Personal data that we own will be transferred if we, or a significant portion of our assets, are purchased by a third party.
Additionally, if we are required by law to disclose or share your personal information in order to enforce any agreements we may have with you or otherwise concerning you, or in order to protect our rights, property, or safety, as well as the rights of our customers, employees, or other third parties, then we, our employees, or agents may use your personal information.
A finance lender (when applying for a finance option where we act as a credit intermediary), a finance credit broker, our Principal, the Financial Conduct Authority, credit reference agencies (who can verify the information against other databases, public or private to which they have access), or fraud prevention agencies are examples of third parties. This data may be obtained from your correspondence with us or them when you apply for a loan or another consumer finance product, or it may be inferred from the way the loan is handled and managed.
Your personal information may be processed or transferred to third-party service providers working on our behalf, our agents, or law enforcement agencies (including the police) in accordance with the aforementioned uses.
You have the right to view the data that is kept about you thanks to the GDPR. You are entitled to a copy of the personal data that is kept on file about you. Additionally, you are entitled to request that inaccurate information be updated. Unless the requests are excessive, no fee is associated with any access request; in that case, the amount will be notified at the time of request. You can write to us at the address below to request a copy of the data we have on file about you.
Without first getting your permission, we will never transmit your personal data outside of the European Union.
We might from time to time update the Privacy Notice based on input from the business and customers. This page will display any updates.
Our company has efficient procedures in place to detect, notify, handle, and address any breaches involving personal data.
We are dedicated to protecting the security of your information. We have put in place appropriate physical, technological, and administrative policies to safeguard and secure the information we collect online in order to prevent unauthorised access or disclosure.
A cookie is a little file that requests authorization to be stored on the hard disk of your computer. Once you accept, the file is added, and the cookie notifies you when you visit a specific website or assists in analysing online traffic. Cookies enable personalized responses from web apps. By collecting and storing information about your preferences, the web application can adjust its functionality to your needs, preferences, and likes and dislikes.
Cookies from traffic logs are utilized by us to determine which pages are being used. This aids in the analysis of website traffic statistics and helps us make improvements to our website that better meet the needs of our users. This data is only used for statistical analysis; after that, it is deleted from the system.
In general, cookies enable us to track which pages you find useful and which you do not, which helps us provide you with a better experience on our website. Other than the information you choose to share with us, a cookie in no way allows us access to your computer or any personal information about you.
You have the option to accept or reject cookies. Although the majority of web browsers accept cookies by default, you can typically change your browser’s settings to reject cookies if you’d like. You might not be able to use the website to its full potential as a result.
There may be links on our website to worthwhile external websites. Once you have left our website by using one of these links, you should be aware that we have no control over the other website. As a result, we cannot guarantee the security or privacy of any information you provide when visiting these websites, and these websites are not covered by this privacy statement. You ought to proceed with caution and review the website in question’s privacy statement.
